FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies.
We are growing and looking to recruit a Full-time Junior Payments Officer in Cyprus office - a certified Great Place to Work®.
Reporting to: Payments Team Leader
Process client deposits, withdrawals, and internal transfers accurately and on time.
Review daily withdrawal requests and make sure all required checks are completed before processing.
Verify payment details and ensure funds are allocated to the correct client accounts.
Monitor payment transactions and help resolve failed or delayed payments.
Communicate with banks and Payment Service Providers (PSPs) to check payment statuses and resolve payment-related issues.
Assist in investigating payment discrepancies and escalate more complex cases to senior team members when needed.
Respond to client questions related to deposits, withdrawals, payment confirmations, and transaction issues.
Work closely with Customer Support, Finance, Compliance, and Risk teams to resolve payment-related queries.
Support transaction monitoring by identifying unusual payment activity and reporting it to the appropriate team.
Help with payment reconciliations, reports, and keeping payment records up to date.
Learn about payment processes, industry best practices, and new payment methods.
Good attention to detail and accuracy.
Strong organizational skills and the ability to manage multiple tasks.
Good communication skills with a customer-focused approach.
Ability to work both independently and as part of a team.
Willingness to learn and develop new skills.
Basic problem-solving skills and a proactive attitude.
Good knowledge of Microsoft Office, especially Excel.
Fluent written and spoken English (additional languages are a plus).
Available to work Monday to Friday, 12:00–20:00.
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Published on: 7/25/2026
FP Markets
FP Markets is an Australian online broker that provides access to financial instruments such as forex, stocks, indices, metals, and cryptocurrencies.
Please let FP Markets know you found this job on Wantapply.com. It helps us to get more jobs on our site. Thanks!
