Product Analyst

Tickmill is looking to hire a Product Analyst to join our rapidly expanding business with demonstrated experience of understanding of company products to meet the company's current and future needs.

It is a high-paced environment that requires a proactive individual, with a positive can-do attitude, strong work ethic and Team player, with a keen eye for detail.

Working closely with the Core Development Team and Product Management Team, you will be responsible to provide amendments and business insights throughout development products/projects.

What does the role look like?

As a Product Analyst you will play a key role in driving the success of our digital products and customer-facing experiences. Working closely with Product Owners and Product Managers, designers, developers and other cross-functional teams, you will contribute to the discovery, development and continuous improvement of product features and user journeys. Your analytical mindset, curiosity and problem-solving skills will help identify opportunities to enhance user experience, engagement and business outcomes.

This role is well-suited for someone with a technical background who is eager to expand their product management and business analysis skills. You will work with product data, user feedback and business requirements to support decision-making, prioritize initiatives and ensure successful product delivery. A willingness to learn, adapt and grow within a product-focused environment is essential.

Key Responsibilities:

• Support Product Owners, Product Managers and cross-functional teams in defining product initiatives, business requirements and improvement opportunities across customer-facing platforms and internal systems.

• Use analytics and data-driven insights to support product decisions, identify optimization opportunities and measure the impact of product enhancements.

• Analyse key product metrics related to user engagement, adoption, retention, conversion, operational efficiency and overall product performance.

• Work closely with Product Owners, Product Managers, developers and stakeholders to ensure alignment on priorities, requirements and roadmap execution.

• Develop and maintain comprehensive documentation, including business requirements, user stories, acceptance criteria, process flows and functional specifications.

• Support backlog management by helping to refine, prioritize and document product initiatives, enhancements and technical improvements.

• Collaborate with product, project and delivery teams to ensure product requirements and clearly understood and implemented effectively.

• Create detailed process maps, workflows and business analyses to identify inefficiencies, risks and opportunities for automation and optimization.

• Participate in requirement gathering sessions, workshops, testing activities and product validation processes.

• Assist in monitoring product performance after releases and provide recommendations for continuous improvement based on data and user feedback.

• Continuously build product, business and domain knowledge, demonstrating a willingness to learn new technologies, tools and product management practices.

• Support knowledge sharing and internal training initiatives by documenting processes, systems and best practices for stakeholders and team members.

What do you need to succeed in this role?

• Eager to learn and expand product management and business analysis skills.

• Outstanding communication, presentation skills.

• Sharp analytical and problem-solving skills.

• Team spirit, organizational skills and good communication abilities.

• Excellent knowledge of the English language both written and oral.

• Hands-on experience managing all stages of the product life cycle. (optional)

• Experience in requirements gathering, product management and complex projects. (optional)

• Ability to effectively manage conflicting needs of stakeholders. (optional)

• Knowledge of Agile software product development. (optional)

• 2 years experience as a Product Analyst or similar role in Product Development. (preferred)
  
  

By joining us, you can expect:    

• A Unique Opportunity for a career in a global, fast-growing company. 

• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).  

• Opportunities to learn and grow through our “Employee Training & Development program”. 

• Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. 

• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. 

• Participation in our welfare investment and savings plan through our Provident Fund Scheme. 

• Birthday and Loyalty benefits. 

• Collaboration with SportBenefit.

What to expect from our recruitment process:

1. First interview with hiring managers or an HR call

2. Task Assessment

3. Technical Interview or home assignment

4. Final interview with top management