Product Manager (HeySMS)

We're looking for an experienced Product Manager with a B2B and API background. Drive product strategy, manage integrations, optimize performance, and work with international clients.

Responsibilities:

1. Product Strategy & Roadmap

   • Define and evolve the product strategy based on business goals and market insights.

   • Prepare and defend product roadmaps, ensuring alignment with stakeholders.

   • Identify growth opportunities through competitive analysis and market research.

2. Product Development & Delivery

   • Gather and analyze requirements from clients, partners, and internal teams.

   • Set priorities for product development based on business value and data.

   • Coordinate cross-functional teams, including operations, analytics, marketing, and development.

   • Organize and oversee integrations with external services and APIs.

3. Performance & Optimization

   • Track and improve key product metrics (KPI, SLA, conversion rates, margins).

   • Analyze product usage data and run experiments (A/B tests) to optimize performance.

   • Ensure high quality of service and product reliability.

4. Stakeholder & Market Engagement

   • Represent the product in meetings with clients, partners, and internal stakeholders.

   • Build and maintain strong relationships with international partners and customers.

Requirements:

• 3+ years of experience as a Product Manager or in a similar role in IT, preferably with telecommunications or SaaS products.

• Strong understanding of B2B products and integrations (APIs, communication protocols, routing).

• Proven skills in strategic planning and prioritization.

• Ability to work with analytics and make data-driven decisions.

• Experience with international clients and partners is a plus.

• Proficiency with product and project management tools (Jira, Confluence, Trello, Miro).

• English — Upper-Intermediate or higher.

Nice to have:

• Experience in SMS aggregation, messaging platforms, or telecom infrastructure.

• Familiarity with Agile/Scrum methodologies.

• Technical background or the ability to read technical documentation in English.

We Offer:

• Official employment and support for a work visa

• Opportunities for professional growth

• Friendly work environment

• Flexible start to the workday