payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
The role is about:
We are looking for a Settlement Officer to ensure merchant payouts, incoming settlements, bank balances, and related fees are processed accurately and on time. The role involves reconciling settlement data, investigating discrepancies, supporting safeguarding and liquidity activities, and collaborating with internal teams to resolve issues and improve settlement processes.
Location: Hybrid Cyprus
Reporting to: Settlements Lead
What you will do:
- Coordinate safeguarding transfers and ensure adequate liquidity in safeguarding accounts
- Ensuring timely execution of outgoing merchant payouts and inbound settlement receipts
- Monitoring and reconciling settlement files and bank accounts
- Identifying, analysing, and resolving fee discrepancies, including processing FX margin, chargeback, penalty fees and other categories
- Implement and maintain strong internal controls over settlement processes
- Supporting internal and external audit requests related to settlements and fee calculations
- Stay updated with industry regulations and compliance requirements related to settlement operations, ensuring all activities adhere to regulatory requirements and internal policies
- Collaborate closely with client support teams to provide expertise and guidance on settlement-related matters
- Oversee settlement automation tools and reconciliation systems. Work with IT and product teams to improve back-office tools and enhance settlement workflows
- Liaising with Finance regarding fee validation, accruals, and revenue reconciliation
- Working closely with Risk and Fraud teams on chargebacks, representments, refunds, reserve movements and payment instructions
- Supporting implementation of new payment methods, processors, and settlement flows
- Ensure fee schedule and other client information in the back-office system are accurate and maintained correctly
- Any other ad-hoc activities as requested by the Settlements Lead and the Group Head of Treasury
What You’ll Bring
- Previous experience in settlements, treasury, payment operations, reconciliation, finance, or a related role.
- Strong numerical and analytical skills with excellent attention to detail.
- Advanced Excel skills, including formulas, pivot tables, and lookups.
- Good understanding of settlement processes, merchant payouts, bank reconciliations, and payment-related fees.
- Ability to investigate discrepancies, solve problems, and maintain accurate records.
- Proactive, organised, and able to work independently under pressure in a fast-paced environment.
- Strong team player with good communication and stakeholder management skills.
- Experience within payments, fintech, banking, or financial services would be an advantage.
- Knowledge of safeguarding, internal controls, audit requirements, or settlement systems would be beneficial.
The perks of being a payabl.er:
- Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
- Grow with Us: Annual Learning Budget for professional development (eligible after probation)—because your growth is our growth.
- Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
- Stay Active Your Way: Enjoy a SportsBenefits membership giving you access to a wide variety of gyms and sports facilities to support your active lifestyle.
- Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
- Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
- Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days.
- Shop & Save: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
- Speak Like a Local: Join free Greek language classes twice a week, open to all team members.
- Celebrate Together: We bring colleagues from all offices together for unforgettable company celebrations.
- Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community
🚀 Our Hiring Process:
- Initial Interview – Your first conversation will be with a member of our Talent Acquisition team and will last approximately 30–40 minutes. We will discuss your background, career journey, motivations, and overall suitability for the role. As part of this stage, you will also complete a short screening exercise, which will be reviewed by our Settlement Lead.
- In-Depth Discussion – A one-hour, online interview with a member of the Settlement Lead to explore your experience and knowledge in more detail.
- Meet Our Leadership – A final discussion focused on team and cultural fit, with participation from the Group Head of Treasury.
Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team!
Please review our Privacy Policy to understand how we process your personal data during the recruitment process: https://payabl.com/privacy-policy
