Site Reliability Engineer (L2)

You will join our Reliability team and focus on delivering insights from massive data in real-time. You will help us provide our users with a rich functionality, high availability, and superior performance to help them achieve their missions. To do this, you will need extensive experience and a willingness to bring fresh ideas, demonstrate a unique and informed point of view, and enjoy working with a cross-functional team to develop real-world solutions and create a positive user experience at every interaction.

You will:

• Analyse metrics, logs from  operating systems, applications and other infrastructure layers to assist in performance tuning and fault-finding

• Provide correlations between layers, highlight hidden parts, improve observability, and reliability of our systems

• Escalate issues to product/platform teams, initiate and facilitate firefighting processes, provide issue summary

• Run blameless postmortems and complete root cause analysis investigations 

• Contribute to handbooks/run-books, general documentation

• Contribute to our tools and automation solutions

• Participate in knowledge sharing, mentoring, providing training material and workshops

What makes you a great fit:

• Advanced Linux administration experience

• Solid programming experience in Golang, Python, C++, or Java

• Solid understanding of TCP/IP network fundamentals, experience in troubleshooting of network issues

• Good experience using Gitlab CI/CD or Terraform (Iac)

• Good experience with Jaeger, Sentry, DataDog, NewRelic, Grafana, and Prometheus

• Good experience with system analysis and troubleshooting

• Ability to quickly learn new technologies, frameworks, and architectures

• Strong listening skills and a high level of tolerance

• Fluency in English

• Good experience working with globally distributed systems or infrastructure would be considered an advantage 

• Good experience with Kubernetes, Docker, Postgres, and Kafka would be considered an advantage 

• Good experience with Rancher, Rancher2, AWS EKS, Alicloud ACS, and Rancher RKE would be considered an advantage 

What we offer along the way:

• Competitive and attractive compensation

• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops

• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care

• Allowance for sports club memberships or other physical exercise activities

• Reimbursement for a work laptop, home office equipment, and coworking memberships

• Generous time off, including 21 days of annual leave and paid sick leave

• Special ‘Get to know your team’ trips

Your journey after applying:

1. Interview with a Talent Acquisition Specialist (30 minutes)

2. Short online English test 

3. Technical interview (1 hour)

4. Behavioral interview (1 hour)