Business Analyst

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

The Business Analyst (JIRA Specialist) plays a key role in managing project requirements, tracking issues, and optimizing workflows within JIRA. This position bridges the gap between business stakeholders, development teams, and project managers to ensure seamless collaboration, clear documentation, and efficient project execution. The Business Analyst will leverage JIRA’s capabilities to enhance project tracking, reporting, and overall productivity. 

What You’ll Be Driving:

• Collaborating with stakeholders to collect and document project requirements;

• Translating business needs into JIRA issues such as user stories, tasks, and epics;

• Defining and managing acceptance criteria for project deliverables;

• Creating and maintaining user stories, tasks, and epics in JIRA;

• Assigning priorities, story points, and ensuring backlog refinement;

• Tracking issue progress and ensuring timely resolution of blockers;

• Designing, implementing, and refining JIRA workflows to align with business needs;

• Defining issue statuses, transitions, and automation rules for smoother workflows;

• Ensuring workflow compliance with Agile or project management methodologies;

• Generating reports and dashboards to track project progress, team productivity, and issue resolution;

• Using JIRA’s reporting features to analyze project data and identify bottlenecks;

• Providing insights to stakeholders based on data-driven metrics;

• Facilitating clear communication between development teams, product owners, and stakeholders;

• Ensuring transparency and documentation of all project-related activities;

• Conducting training sessions to help teams effectively use JIRA Identify areas for improvement in project tracking and issue management processes.

What Makes You a GR8 Fit:

• Proficiency in JIRA for issue tracking, workflow customization, and reporting;

• Experience in Agile methodologies (Scrum, Kanban);

• Understanding of JIRA integrations with tools like Confluence, Slack, and Trello;

• Strong knowledge of JIRA query language (JQL) for advanced issue filtering and reporting;

• Ability to create and manage JIRA dashboards and custom reports;

• Experience in designing and implementing JIRA workflows;

• Familiarity with user story management and backlog refinement;

• Basic understanding of software development lifecycle (SDLC).

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.

• 20+ vacation days, unlimited sick leave, emergency time off.

• Remote-first + tech support + coworking compensation.

• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.