Technical Program Manager (Payments & Finance)

• Location: Manila, Philippines

• Remote work is possible, preferred time zones GMT+4 to GMT+10

This role owns the Payments & Finance stream end-to-end, with primary focus on reconciliation and payment execution controls, secure core banking interfaces for back-office operations, and the disputes and chargebacks lifecycle. The goal is to scale safely and reduce operational risk while remaining audit- and regulator-ready

Key Responsibilities

• Own the Payments & Finance stream as a product - scope, priorities, and outcomes, roadmap shaping and prioritization

• Analyze and re-engineer existing payments operations and processes (payments, clearing, reconciliation, settlements, disputes, chargebacks etc) to improve efficiency and scalability

• Elicit, structure, and validate business, user, and non-functional requirements - align stakeholder expectations, regulatory needs, and technical feasibility

• Develop and maintain key artifacts - functional specifications, data mappings, role models, integration descriptions, diagrams where needed, acceptance criteria

• Support UAT and go-live - demos and training for users, defect triage support, coordination, and continuous improvement based on feedback

• Define key metrics for critical controls and exceptions

Requirements

• 5+ years as TPM, Business Analyst, or Systems Analyst in banking or fintech, preferably in payments operations

• Strong understanding of end-to-end payment lifecycles and operational controls - reconciliation concepts, partner differences, batch vs near-real-time, exception handling

• Experience with disputes and chargebacks domain processes

• Proven ability to design and optimize complex workflows and systems - including process modeling (BPMN) and writing clear BRD or FRD-style documentation

• Strong understanding of agile delivery and experience working with Jira and Confluence (or equivalents)

• Proactive mindset - identifies gaps early, proposes options, and drives improvements with strong ownership

• Strong English communication skills

Why would it be cool to work with us?

What we create

• Modern banking services for millions of Filipinos

• Cutting-edge solutions based on the best world practices and AI implementation

• Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia

• A business capable of raising over $200MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market

• An environment that allows you to launch new products in 3-4 months

• A basis for expanding into new markets all over the world

What we offer

• Passionate international team spanning the globe

• Rapid professional growth. Merit (and merit only) rules the day

• Reward for performance and long-term success of Salmon

• Fast track to grow internationally

• New office in Manila, Philippines

• Relocation support for eligible candidates

• Remote and hybrid options

• Medical insurance, health and wellness benefits

• Program of events and activities both online and in person