Onboarding Manager

We are looking for an Onboarding Specialist to drive and continuously improve the end-to-end employee onboarding experience across multiple locations and functions. In this role, you will own onboarding and adaptation programs, partner with cross-functional stakeholders, optimize processes and HR technologies, and ensure a seamless employee journey from preboarding through probation. You will also use data, employee feedback, and journey mapping insights to enhance engagement, efficiency, and overall employee experience.

Key Responsibilities

• Develop and evolve onboarding strategies across multiple company locations and functions.

• Own and continuously improve preboarding, onboarding, and probation review processes.

• Design and implement employee adaptation and integration programs.

• Develop and manage onboarding content, communication materials, and employee resources to support a seamless onboarding and adaptation experience.

• Develop, maintain, and enhance onboarding portals, checklists, and digital onboarding tools.

• Monitor and analyze onboarding and adaptation metrics, identifying opportunities for improvement.

• Drive initiatives aimed at enhancing employee experience and engagement.

• Conduct Employee Journey Mapping exercises and identify key improvement areas across the employee lifecycle.

• Align onboarding activities across Recruiting, Hiring Managers, HRBPs, IT, and Operations to deliver a seamless cross-functional employee experience.

• Support international employees and relocation-related programs.

• Partner closely with technical teams to define, develop, and implement HR technology solutions.

• Gather and document business requirements for HR process automation and digitalization initiatives.

• Drive process optimization, standardization, and continuous improvement across onboarding and employee experience programs.

Skills, Knowledge & Expertise

• 3–5 years of experience in HR, Employee Experience, Onboarding, Adaptation, or HR Project Management.

• Proven experience managing HR projects independently from initiation to implementation.

• Full professional proficiency in English.

• Experience working with international and multicultural teams.

• Experience implementing digital HR tools, onboarding platforms, and process automation solutions.

• Experience collaborating with cross-functional stakeholders, including HR, Recruiting, IT, and business teams.

• Process improvement and optimization mindset.

• Ability to manage multiple projects simultaneously and effectively prioritize workload.

• Strong analytical and problem-solving skills.

• Experience gathering business requirements and translating them into actionable solutions.

• Excellent stakeholder management and cross-functional collaboration skills.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.

• Develop your professional skills with access to mentoring, career consulting, and learning programs.

• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.

• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.

• Work alongside people who take initiative, speak openly, and challenge themselves to grow.

• Improve your language skills through co-financed courses and internal speaking clubs.

• Salary from 48 300 EUR gross

Final benefits may vary depending on the location